Everything we do at Edsteps is guided by a commitment to student safety, data privacy, and ethical platform standards. Our policies are written to be clear, not just compliant.
How we collect, use, and protect your personal information — including AI interaction data, payment details, and usage analytics.
The rules governing your use of Edsteps — including mentor session bookings, platform conduct, intellectual property, and account responsibilities.
Clear guidelines on refund eligibility for mentor sessions and AI subscriptions — including cancellations, delays, and service delivery exceptions.
How AI is used within the Edsteps platform — including responsible use, data handling within AI interactions, and the boundaries of AI guidance.
How Edsteps protects your data at every layer — technical infrastructure, access controls, encryption standards, and incident response.
How we operate with honesty — editorial independence, data practices, commercial boundaries, and our commitment to student-first decision-making.
Our framework for maintaining a safe, respectful, and responsible platform ecosystem for students, mentors, and all community members.
The standards we expect from all institutional and mentor partners — including conduct, quality, and alignment with the Edsteps philosophy.